Privacy Policy

Last Updated: 9th of May 2026

At Vendevour, we are committed to protecting the privacy and security of our clients and website visitors. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following data about you:

Identity Data: Name and title.

Contact Data: Email address, telephone number, and business address.

Technical Data: IP address, browser type, time zone setting, and location data when you visit our website.

Usage Data: Information about how you use our website and services.

Site Inspection Data: Information provided when you request a Suitability Inspection, such as estimated daily footfall and facility type.

2. How We Use Your Data

We use your information for the following purposes:

Service Delivery: To process your request for a Suitability Inspection and deploy our Obsidian units.

Machine Learning & Analytics: We use anonymized aggregate data within our Machine Learning models to predict food demand and optimize stock levels for freshness. Note: Our ML does not identify individual consumers.

Communication: To provide updates on our premium world food and Derbyshire heritage product lines.

Security: To ensure the safety of our frictionless payment systems and Obsidian units.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

Consent: Where you have opted in to receive our newsletters or requested a site audit.

Contract: Where processing is necessary to fulfill our service agreement with your organization.

Legitimate Interests: To improve our high-end food offerings and ensure the efficient operation of our business.

4. Data Sharing and Disclosure

We do not sell your data. We may share information with:

Local Partners: Regional Derbyshire suppliers (only as necessary for delivery logistics).

Service Providers: IT and system administration services (including the IONOS hosting platform).

Legal Authorities: If required by law or to protect our rights and safety.

5. Data Security

We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business need to know.

6. Your Legal Rights

Under UK data protection laws, you have the right to:

Access your personal data.

Correct any inaccuracies in your data.

Request erasure of your personal data.

Object to the processing of your data.

Request the transfer of your data to another provider.

To exercise these rights, please contact us at the details below.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a premium browsing experience. You can set your browser to refuse all or some cookies, but this may affect the website's functionality.

8. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact:

Vendevour Data Controller

M. Shemwell

Email: info@vendevour.co.uk

Location: North East Derbyshire, United Kingdom